Privacy policy

Last Updated: [11/11/2025]

Effective Date: [11/11/2025]

[i69.ca] ("we," "us," "our," or the "Company") operates the website [i69.ca] (the "Site"). We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

By using our Site, you consent to the data practices described in this policy.

1. COLLECTION OF PERSONAL INFORMATION

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Information"). This includes:

· Identifiers: Name, email address, phone number, mailing address, billing address.

· Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

· Financial Information: Payment card details (processed securely by our third-party payment processors), purchase history. We do not store full credit card numbers on our servers.

· Internet Activity: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.

· Geolocation Data: General location data derived from your IP address.

· Inferences: Preferences, interests, and characteristics based on the information collected.

We collect this information:

· Directly from you when you provide it to us (e.g., creating an account, making a purchase, contacting us).

· Automatically as you navigate through the Site using cookies, log files, web beacons, tags, and pixels.

· From third parties, such as payment processors and analytics providers.

2. USE OF PERSONAL INFORMATION

We use your Personal Information for the following business purposes:

· To provide, operate, and maintain our Site and services.

· To process and complete transactions, and send related information (order confirmations, invoices, updates).

· To manage your account and provide customer support.

· To send administrative information, such as changes to our terms, conditions, and policies.

· For marketing and promotional purposes, in accordance with Canadian Anti-Spam Legislation (CASL). We will seek your express consent before sending commercial electronic messages (CEMs).

· To improve our Site, products/services, and marketing efforts.

· To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

· To comply with legal obligations and respond to lawful requests from public authorities.

3. DISCLOSURE OF PERSONAL INFORMATION

We may share your Personal Information in the following situations:

· Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance. These parties are contractually obligated to use your information only to provide these services and to protect it in accordance with this policy and applicable law.

· Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

· Legal Requirements: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users, or protect against legal liability.

· With Your Consent: For any other purpose disclosed by us when you provide the information, with your consent.

4. CONSENT

We will obtain your meaningful consent before or at the time we collect, use, or disclose your Personal Information, except where permitted or required by law (PIPEDA). Consent can be express (e.g., ticking a box) or implied (e.g., providing your address for shipping when you purchase a product).

· Marketing (CASL Compliance): We will obtain your express opt-in consent before sending you commercial electronic messages (e.g., promotional emails). You can withdraw your consent to marketing communications at any time by using the "unsubscribe" link in any email or contacting us.

· Withdrawing Consent: You may withdraw your consent for the collection, use, or disclosure of your Personal Information at any time, subject to legal or contractual restrictions and reasonable notice. Contact us using the information below. Note: Withdrawing consent may prevent us from providing you with certain products or services.

5. COOKIES AND TRACKING TECHNOLOGIES

We use Cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use:

· Essential/Strictly Necessary Cookies: Required for the Site to function.

· Performance/Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics). We anonymize IP addresses where possible.

· Functionality Cookies: Allow the Site to remember choices you make.

· Targeting/Advertising Cookies: Used to deliver advertisements relevant to you and your interests.

6. DATA RETENTION AND SECURITY

· Retention: We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements in Ontario and Canada.

· Security: We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, or destruction. These include SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS UNDER PIPEDA AND ONTARIO LAW

You have the right to:

· Access: Request access to the Personal Information we hold about you.

· Correction: Request correction of any inaccurate or incomplete Personal Information.

· Withdraw Consent: Withdraw your consent to our collection, use, or disclosure of your information, as described above.

· Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe we have violated your privacy rights.

To exercise these rights, please contact us using the information in Section 10. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

8. THIRD-PARTY LINKS

Our Site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of every site you visit.

9. CHILDREN'S PRIVACY

Our Site is not directed to individuals under the age of majority in their province (18 or 19 in Ontario). We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. If we learn we have collected such information, we will delete it promptly.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Email: [info@i69.ca]