Terms And Conditions

Terms and Conditions of Sale

 

Last Updated: 11/11/2025

 

Please read these Terms and Conditions rcarefully before purchasing any products from [Y8] ("we," "us," "our"). By placing an order on our website, [Y8.nz], or through any other sales channel, you ("the Customer," "you," "your") agree to be bound by these Terms and Conditions.

 

1. General

We specialize in [briefly describe your products, e.g., custom-made goods, digital products, perishable items, clearance sale items]. Due to the nature of our products, we maintain a strict No Refund and No Exchange policy. By completing a purchase, you acknowledge and accept this policy in its entirety.

 

2. Order Acceptance

All orders are subject to availability and our acceptance. We reserve the right to refuse or cancel any order for any reason at our sole discretion, including but not limited to errors in product description, pricing, or quantity. If we cancel an order, we will notify you and will not process a charge, or will issue a full refund if payment has already been collected.

 

3. No Refund Policy

All sales are final. We do not provide refunds for any purchases under any circumstances, except where required by applicable consumer law. This includes, but is not limited to:

 

· Change of mind or personal preference.

· Incorrect selection of product, size, or color by the Customer.

· Minor variations in product appearance from website images, which may occur due to monitor display settings.

· Delays in shipping that are outside of our direct control.

 

4. No Exchange Policy

We do not offer exchanges for any products. Customers are responsible for selecting the correct product, size, and specifications at the time of purchase.

 

5. Product Description and Accuracy

We strive to display all products as accurately as possible. However, we do not guarantee that colors, textures, or details in product images will be perfectly accurate, as they can vary based on your device's monitor. Product descriptions are provided in good faith, but we are not responsible for any minor variations.

 

6. Damaged or Defective Goods

Our "No Refund, No Exchange" policy does not affect your statutory rights as a consumer.

 

· Upon Delivery: It is your responsibility to inspect the product for any obvious damage or defects at the time of delivery. If the product arrives physically damaged or is not as described, you must contact us within 24 hours of delivery at [info@Y8.nz]. Please provide your order number and clear photographs or video of the damage or defect.

 

7. Shipping and Risk of Loss

The risk of loss and title for all products you order pass to you upon our delivery of the items to the carrier (e.g., USPS, FedEx, UPS). We are not responsible for any lost, stolen, or damaged packages after they have been shipped and a delivery confirmation has been provided by the shipping carrier. All shipping times are estimates and are not guaranteed.

 

8. Customer Responsibility

By completing your purchase, you confirm that you have:

 

· Read, understood, and agreed to this "No Refund, No Exchange" policy.

· Carefully reviewed the product description, size charts, and specifications before ordering.

· Provided a complete and accurate shipping address.

 

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. The terms in effect at the time of your order will apply to that order.

 

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Ontario/Canada], without regard to its conflict of law principles.

 

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [info@Y8.nz]

Website Contact Form: [Y8.nz]